When and How Your Order Will Ship
We will attempt to ship most in-stock (our warehouse) orders the same day (Monday - Friday when
ordered before 2:00 pm ET). Our objective is to ship in-stock (our supplier's warehouse) orders within 3-
5 business days. Non-stock (backordered) items may require additional time. If the timing of your order
is critical or if you would like to confirm that a part is in-stock, Contact information can be found at our support page.
Our goal is to meet your expectations for special requests. If you require special shipping and you select
overnight or two-day shipping options at check-out, your order will be given priority. In cases where you
select overnight or other special shipping options and the part is not available for immediate shipment
we will attempt to contact you (via email or telephone) to determine how you would like to proceed. If
you require expedited shipping service, please contact us to determine if your order
can still be shipped the same day for overnight or other special delivery options.
Our online store offers a lot of marine related products and we add more frequently. Most items will
ship via a standard parcel carrier, typically US Postal Service or UPS. When parcels are too large to
be carried by USPS or UPS we will ship by truck, typically requiring additional cost. We will attempt
to contact you by email or telephone if additional shipping costs are necessary. Orders are shipped
Monday - Friday excluding USPS and UPS holidays.
Some products such as spray paint and other products designated as hazardous material can only be
shipped by UPS Ground and Surface USPS Mail.
If you need your product quickly, we can arrange expedited shipment. Some of our offerings include:
- UPS Overnight
- UPS Second Day Air
- UPS Third Day Guaranteed
TOAD Marine Supply is available to answer your questions and assist you Monday - Friday from 8:00am
to 5:00pm EST. Contact information can be found at our support page.
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